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NOTE: After you resolve the problem, follow the instructions in After resolving the problems on page 75.
Basic wireless troubleshooting
NOTE: If you have already congured the printer for wireless connection but the wireless light is still
blinking, restart components of the wireless network.
To restart the components, turn o the router and the printer, and then turn them back on in this order: router
rst and then the printer. If you still are unable to connect, turn o the router, printer, and your computer.
Sometimes, turning o the power and then turning it back on recovers from a network communication issue.
NOTE: If you have not congured the printer for wireless connection, use the HP software to complete the
setup. For more information, see Set up the printer using the embedded web server (EWS) on page 140.
Perform the following steps in the order presented.
TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose and
get assistance in installing and using HP printers on home network. To use this tool, visit the HP Wireless
Printing Center www.hp.com/go/wirelessprinting , and then click Print and Scan Doctor in the Quick Links
section.
Step 1 - Make sure the wireless (802.11) light is turned on
The Wireless light in the printer control panel indicates the status of the wireless capabilities.
To turn on the printer wireless capabilities
Press the ( Wireless ) button to turn on the printer wireless capabilities.
NOTE: If your printer supports Ethernet networking, make sure that an Ethernet cable has not been
connected to the printer. Connecting an Ethernet cable turns o the printer wireless capabilities.
Light description/Light pattern Explanation
The Power light is on but the Wireless light is o. The wireless capabilities are turned o.
The Power light is on and the Wireless light is on but blinking. The wireless capabilities are turned on but
the printer is not connected to a network.
The Power light is on and the Wireless light is on and solid. The wireless capabilities are turned on but
the printer is connected to a network.
70 Chapter 5 Solve a problem ENWW
83


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