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Guidelines for repacking the printer
Use the following guidelines when repacking the printer:
If possible, include print samples and 5 to 10 sheets of paper or other media that did not print
correctly.
Remove and keep any DIMMs (memory) installed in the printer.
CAUTION Static electricity can damage DIMMs. When handling DIMMs, wear a
grounded, antistatic wrist strap.
Remove and keep any cables, trays, and optional accessories installed in the printer.
Remove and keep the print cartridge.
CAUTION To prevent damage to the print cartridge, store the print cartridge in its
original packing material, or store it so that it is not exposed to light.
If possible, use the original shipping container and packing material. Shipping damage as a
result of inadequate packing is your responsibility. If you have already disposed of the printer's
packing material, contact a local mailing service for information on repacking the printer.
Hewlett-Packard recommends that you insure the equipment for shipment.
376 Appendix B Service and support ENWW
394


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