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Availability of support and service
Around the world, HP provides a variety of service and support options for purchase. Availability of
these programs will vary depending upon your location. For details, see the support flyer that is
included in the box with your all-in-one.
HP Customer Care
Online Services
For 24-hour access to updated HP all-in-one-specific software, product information, and support
information using an Internet connection, go to the appropriate Web site.
HP LaserJet 3050 all-in-one printer, fax, copier, scanner:
www.hp.com/support/lj3050
HP LaserJet 3052 all-in-one printer, scanner, copier:
www.hp.com/support/lj3052
HP LaserJet 3055 all-in-one printer, fax, copier, scanner:
www.hp.com/support/lj3055
HP LaserJet 3390 all-in-one printer, fax, copier, scanner:
www.hp.com/support/lj3390
HP LaserJet 3392 all-in-one printer, fax, copier, scanner:
www.hp.com/support/lj3392
Go to
www.hp.com/support/net_printing for information about the HP Jetdirect external print server.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for
desktop computing and printing products. Go to
http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the all-in-one, or visit
www.hp.com and click Contact
HP. Before calling HP, have the following information ready: the product name and serial number,
the date of purchase, and a description of the problem.
HP direct ordering for accessories or supplies
United States:
www.hp.com/sbso/product/supplies.
Canada:
www.hp.ca/catalog/supplies
Europe:
www.hp.com/supplies
Asia-Pacific:
www.hp.com/paper/
To order genuine HP parts or accessories, go to the HP Parts Store at
www.hp.com/buy/parts (U.S.
and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region.
See the flyer that shipped in the box with the all-in-one.
HP service agreements
374 Appendix B Service and support ENWW
392


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