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Solving other problems | 87
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality.
Ensure that the guides are not too tight or too loose against the paper
stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and
humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper
180° in the tray.
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper
180° in the tray.
Back of printouts
are dirty
• Check for leaking toner. Clean the inside of the machine (see
"Cleaning the machine" on page 68).
Solid color or black
pages
• The toner cartridge may not be installed properly. Remove the
cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge
and install a new one (see "Replacing the toner cartridge" on page
67).
The machine may require repairing. Contact a service representative.
Condition Suggested Solutions
86


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