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Solving other problems | 84
The top half of the
paper is printed
lighter than the rest
of the paper
The toner might not adhere properly to this type of paper.
Change the printer option and try again. Go to Printing Preferences ,
click the Paper tab, and set the paper type to Recycled (see "Opening
printing preferences" on page 48).
Toner specks • The paper may not meet specifications; for example, the paper may
be too moist or rough.
The transfer roller may be dirty. Clean the inside of your machine (see
"Cleaning the machine" on page 68).
• The paper path may need cleaning. Contact a service representative
(see "Cleaning the machine" on page 68).
Dropouts
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist
spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some
areas to reject toner. Try a different kind or brand of paper.
Change the printer option and try again. Go to Printing Preferences,
click the Paper tab, and set type to Heavy 90-120 g (see "Opening
printing preferences" on page 48).
If these steps do not correct the problem, contact a service
representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner
components within the machine, so the transfer roller may be dirty.
Clean the inside of your machine (see "Cleaning the machine" on
page 68).
The paper path may need cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 68).
If these steps do not correct the problem, contact a service
representative.
Condition Suggested Solutions
83


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