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Solving other problems | 81
The machine
does not
print.
The printer driver may be
incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is
malfunctioning.
Check the display message on the control
panel to see if the machine is indicating a
system error. Contact a service
representative.
The document size is so big
that the hard disk space of the
computer is insufficient to
access the print job.
Get more hard disk space and print the
document again.
The output tray is full.
Once the paper is removed from the output
tray, the machine resumes printing.
The machine
selects print
materials
from the
wrong paper
source.
The paper option that was
selected in the Printing
Preferences may be incorrect.
For many software applications, the paper
source selection is found under the Paper tab
within the Printing Preferences (see
"Opening printing preferences" on page 48).
Select the correct paper source. See the
printer driver help screen (see "Using help"
on page 50).
A print job is
extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try
adjusting the print quality settings.
Half the page
is blank.
The page orientation setting
may be incorrect.
Change the page orientation in your
application (see "Opening printing
preferences" on page 48). See the printer
driver help screen (see "Using help" on page
50).
The paper size and the paper
size settings do not match.
Ensure that the paper size in the printer
driver settings matches the paper in the
tray.Or, ensure that the paper size in the
printer driver settings matches the paper
selection in the software application settings
you use (see "Opening printing preferences"
on page 48).
Condition Possible cause Suggested solutions
80


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