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Solving other problems | 80
Solving other problems
Printing problems
Condition Possible cause Suggested solutions
The machine
does not
print.
The machine is not receiving
power.
Check the power cord connections. Check the
power switch and the power source.
The machine is not selected
as the default machine.
Select your machine as your default machine
in Windows.
Check the machine for the following:
• The top cover is not closed. Close the top cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page
73).
• No paper is loaded. Load paper (see"Loading paper in the tray" on page 25).
• The toner cartridge is not installed. Install the toner cartridge (see
"Replacing the toner cartridge" on page 67).
• Make sure the protect cover and sheets are removed from the toner
cartridge (see "Replacing the toner cartridge" on page 67).
If a system error occurs, contact your service representative.
The connection cable
between the computer and
the machine is not connected
properly.
Disconnect the machine cable and reconnect
it (see "Rear view" on page 17).
The connection cable
between the computer and
the machine is defective.
If possible, attach the cable to another
computer that is working properly and print
a job. You can also try using a different
machine cable.
The port setting is incorrect.
Check the Windows printer settings to make
sure that the print job is sent to the correct
port. If the computer has more than one port,
make sure that the machine is attached to
the correct one.
The machine may be
configured incorrectly.
Check the Printing Preferences to ensure
that all of the print settings are correct.
79


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