Paper jam locations ........................................................................................................................ 106
Clear paper jams in the document feeder ...................................................................................... 107
Clear paper jams in the single-sheet slot (Tray 1) ......................................................................... 109
Clear paper jams in Tray 2 .............................................................................................................. 111
Clear paper jams in the rear door and the fuser area .................................................................... 113
Clear paper jams in the output bin ................................................................................................. 115
Clear paper jams in the duplexer (duplex models only) ................................................................. 116
Improve print quality ......................................................................................................................................... 117
Introduction ..................................................................................................................................... 117
Print from a different software program ....................................................................................... 117
Check the paper-type setting for the print job ............................................................................... 117
Check the paper type setting (Windows) ..................................................................... 117
Check the paper type setting (OS X) ............................................................................. 118
Check toner-cartridge status .......................................................................................................... 118
Print and interpret the print quality page ...................................................................................... 119
Clean the product ............................................................................................................................ 119
Print a cleaning page .................................................................................................... 119
Check the scanner glass for dirt and smudges ............................................................ 120
Visually inspect the toner cartridge ............................................................................................... 120
Check paper and the printing environment .................................................................................... 120
Step one: Use paper that meets HP specifications ...................................................... 120
Step two: Check the environment ................................................................................ 121
Calibrate the product to align the colors ........................................................................................ 121
Check other print job settings ......................................................................................................... 121
Check the EconoMode settings .................................................................................... 122
Adjust color settings (Windows) ................................................................................... 122
Try a different print driver .............................................................................................................. 123
Improve copy and scan image quality .............................................................................................................. 125
Introduction ..................................................................................................................................... 125
Check the scanner glass for dirt and smudges ............................................................................... 125
Eliminate lines or streaks when using the document feeder ........................................................ 126
Check the paper settings ................................................................................................................ 126
Check the image adjustment settings ............................................................................................ 126
Optimize for text or pictures .......................................................................................................... 127
Check the scanner resolution and color settings on the computer ............................................... 127
Resolution and color guidelines ................................................................................... 127
Color .............................................................................................................................. 128
Edge-to-edge copying .................................................................................................................... 128
Clean the pickup rollers and separation pad in the document feeder ........................................... 128
Improve fax image quality ................................................................................................................................ 130
Introduction ..................................................................................................................................... 130
ENWW vii
