Change the product connection type (Windows) ................................................................................................ 81
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 82
Advanced configuration with HP Utility for OS X ................................................................................................ 85
Open HP Utility .................................................................................................................................. 85
HP Utility features ............................................................................................................................. 85
Configure IP network settings ............................................................................................................................. 88
Introduction ....................................................................................................................................... 88
Printer sharing disclaimer ................................................................................................................. 88
View or change network settings ..................................................................................................... 88
Rename the product on a network ................................................................................................... 88
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 89
Product security features .................................................................................................................................... 90
Introduction ....................................................................................................................................... 90
Assign or change the system password using the Embedded Web Server ..................................... 90
Economy settings ................................................................................................................................................ 91
Introduction ....................................................................................................................................... 91
Print with EconoMode ....................................................................................................................... 91
Configure the Sleep/Auto Off After setting ...................................................................................... 91
Set the Shut Down After delay and configure the product to use 1 watt or less of power ............. 91
Configure the Delay Shut Down setting ........................................................................................... 92
HP Web Jetadmin ................................................................................................................................................. 93
Update the firmware ........................................................................................................................................... 94
Method one: Update the firmware using the control panel ............................................................. 94
Method two: Update the firmware using the Firmware Update Utility ............................................ 95
9 Solve problems ........................................................................................................................................... 97
Customer support ................................................................................................................................................ 98
Control panel help system .................................................................................................................................. 99
Restore the factory-set defaults ...................................................................................................................... 100
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel .................... 101
Change the “Very Low” settings ..................................................................................................... 101
For products with fax capability ................................................................................... 101
Order supplies ................................................................................................................................. 102
Product does not pick up paper or misfeeds .................................................................................................... 103
Introduction ..................................................................................................................................... 103
The product does not pick up paper ............................................................................................... 103
The product picks up multiple sheets of paper .............................................................................. 103
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 103
Clear paper jams ................................................................................................................................................ 105
Introduction ..................................................................................................................................... 105
Experiencing frequent or recurring paper jams? ............................................................................ 105
vi ENWW