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Is there a chance to have a high detection rate if I install this camera facing the smoke
alarm direction?
Our camera microphone is designed to detect the sound coming from all directions. So,
you can place your camera wherever you want to focus, but follow the instructions above
to ensure compatibility by testing it the first time you use it.
I see that sometimes the camera sends a false alarm (prompted by sounds from my
microwave) as “smoke detected”, what should I do?
To provide the best experience to the customer, the camera is programmed to detect any
alarm-like sound. If the false alarm continues try changing the sensitivity level to “low” in
sound configuration page. In all events, once you change the setting you will need to re
test the camera with your detector to ensure that it detects the alarm sounds and delivers
an alert to the app.
Will this camera detect the sound if the camera is installed on the second floor and the
smoke alarm emanates from first floor?
The camera is designed to detect the smoke alarm sound as long as the distance of the
camera from the source of the beeping smoke detector is within 49 feet or 15 meters, even
if it is partitioned by glass/ door. You will need to test the camera with the detector to
ensure that it is working and sending alerts to the app.
Will this camera always listen for smoke alarm sound AND any other sound detection as
well?
We programmed the camera to detect any sound which meets certain criteria on the
sensitivity level at which you configured the camera. The camera will send the smoke
alert notification if the detected sound gets classified as a smoke alarm (based on internal
libraries), otherwise the camera will send out the notification simply as “sound detected”.
Can I program my camera to receive audio alerts from beeping smoke alarms only, and
no other audio sounds?
Not right now. However, we continue to upgrade the App features and this customization
could be part of future releases of the App.
