Manual HomeMatic HmIP-WKP (page 33 of 101) (English, German, Dutch, French, Italian, Spanish)

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Troubleshooting

• Receiver cannot be reached.

• Receiver is unable to execute the command (load failure, me-

chanical blockade, etc.).

• Receiver is faulty.

7.4 Duty cycle

The duty cycle is a legally regulated limit of the transmission time of de-

vices in the 868 MHz range. The aim of this regulation is to safeguard the

operation of all devices working in the 868 MHz range.

In the 868 MHz frequency range we use, the maximum transmission time

of any device is 1% of an hour (i.e. 36 seconds in an hour). Devices must

cease transmission when they reach the 1% limit until this time restriction

comes to an end. Homematic IP devices are designed and produced with

100% conformity to this regulation.

During normal operation, the duty cycle is not usually reached. How-

ever, repeated and radio-intensive pairing processes mean that it may

be reached in isolated instances during start-up or initial installation of a

system. If the duty cycle limit is exceeded, this is indicated by the LED (G)

emitting a long red ﬂash, and the device may temporarily not function.

The device will start working correctly again after a short period (max. 1

hour).

7.5 Error codes and ﬂashing sequences

Flashing code Meaning Solution

Rapid

orange ﬂashing

Radio transmission/

conﬁguration data is

transmitted

Wait until the transmission

is completed.

1x long green

ﬂash

Transmission con-

ﬁrmed

You can continue opera-

tion.

Slow orange ﬂash-

ing followed by

long red ﬂash

Transmission failed Try again (see „7.3 Com-

mand not conﬁrmed“ on

page 32).

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HomeMatic HmIP-WKP Manual

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