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28 / EN Washing Machine / User’s Manual
If you want to control your washing machine remotely, while “Download Programme” is selected on the control
panel, press the auxiliary function key 1 to enable the Remote Control function. Once the product is accessed, you
will see a screen similar to the one below.
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While the Remote Control function is on, you can only manage turn-on, turn-off and status follow-up operations
through your washing machine. All functions except child lock can be managed through the application.
You can check the function indicator on the key to follow whether the Remote Control function is On or Off.
If the Remote Control function is Off, all the operations are handled on the washing machine and only status
follow-up is allowed on the application.
In the event that the Remote Control function cannot be turned on, the function frame on the button will be off.
Wireless settings being Off or the washing machine's door being open are examples for such cases.
Once you activate this function on the washing machine, it will remain enabled apart from certain conditions and
allow you to control your washing machine remotely via the internet regardless of whether the washing machine
is switched on or off and independently from location.
In certain cases, it deactivates itself for safety reasons:
When your washing machine undergoes a power interruption
When the door of the washing machine is opened
When the On/Off key on the control panel is pressed
4.3.15.5 Troubleshooting
Follow the steps below if you are having problem with controlling or connection. Observe whether the problem
persists or not after the action you have performed. Do the following if the problem is not resolved.
Check whether your smart device is connected to the relevant home network.
Restart the product application.
Proceed to the settings menu on the product and switch Wireless Connection: Off to Wireless Connection:
On and reconnect via the application.
If the connection cannot be established with the above processes, repeat the initial set-up settings on the
washing machine.
If the problem persists, consult an Authorised Service Agent.
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