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8
Service
Note the Fault/ Cause/ Remedy table for information on
eliminating problems.
If the problem cannot be rectified, interrupt the power supply
to the cooler/carbonator. Note down the serial number of the
cooler/carbonator on the rear of the device and consult
a specialist installer or contact the GROHE Service Hotline
via email under TechnicalSupport-HQ@grohe.com.
The GROHE Blue
®
Chilled & Sparkling cooler/carbonator
may only be repaired by GROHE Service.
Replacement parts
See fold-out page I (* = special accessories).
Care
For directions on the care of this fitting, please refer to the
accompanying Care Instructions.
Environment and recycling
Used filter cartridges can be returned to GROHE at the
address for the relevant country, at www.grohe.com.
However, the filter can also be disposed of hazard-free in
domestic waste.
The accompanying CO
2
cylinder can be refilled locally.
The CO
2
cylinder must not be sent back. At the end of its
useful life it must be disposed of locally in accordance with the
applicable regulations.
Note: A 2 kg CO
2
cylinder (Prod. no: 40 423) can be ordered
at www.grohe.com.
The cooler/carbonator is an electrical device, to which return
and take-back obligations apply in many countries. GROHE
participates in such take-back systems in all relevant
countries.
This category of device does not belong in
the domestic waste, but must be disposed of
separately in accordance with the relevant
local national regulations.
Fault Cause Remedy
Water not flowing Water supply interrupted - Open shut-off valves
Filtered water not
flowing, E1 flashes
in the display
Water supply interrupted
Pump switched off, display in handle
flashes red
- Establish water supply to cooler/carbonator
- Disconnect the power supply, wait 15 seconds
and re-connect.
Filtered water is
interrupted, E2
flashes in the display
Safety shut-off of solenoid valve for
running time of over 4 minutes
- Close handle and open it again.
Filtered water does
not flow, E3 or E4
flashes in the display
Cable or connector faulty - Contact Grohe Service
Handle flashes
orange, E8 flashes
in the display
No filter capacity - Change filter cartridge immediately
E5, E6, E7 or EE
flashes in the display
Fault in cooler/carbonator - Contact Grohe Service
Splashy, irregular
flow
•CO
2
content of water set incorrectly - Contact Grohe Service
Indicator lamps
do not flash/flash
continuously
Control not recognised - Connect mains supply, disconnect plug-in
connector, wait 30 seconds and reconnect
No carbon dioxide in
positions Medium
and Sparkling
•CO
2
cylinder not opened or empty - Fully open valve of CO
2
cylinder or replace
cylinder
11


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