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Troubleshooting
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The seat and lid do not open or close automatically
[AUTO OPEN/CLOSE] is set to [OFF].
 Set [AUTO OPEN/CLOSE] to [ONLY LID] or [SEAT & LID]. (Page 70)
The toilet seat lid is not assembled correctly.
 Assemble the toilet seat lid correctly. (Page 91)
The upper body sensor is blocked or dirty.
 Clean the sensor or remove any items that may be blocking the sensor.
The seat lid moves even though no one is near the toilet
The upper body sensor is exposed to direct sunlight.
 Do not expose the sensor to direct sunlight.
The upper body sensor is blocked or dirty.
 Clean the sensor or remove any items that may be blocking the sensor.
The seat lid remains open
The upper body sensor is blocked or dirty.
 Clean the sensor or remove any items that may be blocking the sensor.
The Plasmacluster Ion (room) is working
 This is not a problem. Plasmacluster Ion (room) works at the set time by opening the toilet seat lid and
releasing Plasmacluster Ion to refresh the toilet room.
Plasmacluster Ion (Toilet Bowl)
Plasmacluster Ion (toilet bowl) does not work
[ION] is set to [OFF].
 Set [ION] to [BOWL] or [ROOM].
[AUTO OPEN/CLOSE] is set to [OFF].
 Plasmacluster Ion (toilet bowl) works only while the toilet seat lid is closed. Set [AUTO OPEN/CLOSE] to a
setting other than [OFF].
The toilet seat lid is open.
 Plasmacluster Ion (toilet bowl) works only while the toilet seat lid is closed. Close the toilet seat lid manually.
Plasmacluster Ion (Room)
Plasmacluster Ion (room) does not work
[ION] is set to [OFF] or [BOWL].
 Set [ION] to [ROOM].
[AUTO OPEN/CLOSE] is set to [OFF], and the toilet seat is closed.
 Set [AUTO OPEN/CLOSE] to other than [OFF].
86


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