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Troubleshooting
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A mechanical sound is emitted from the seat
A mechanical sound is emitted from the seat when stopping the spray.
 This is not a problem. It is the sound the motor generates when the toilet is operating normally. There is no
problem as long as the water pressure and/or nozzle position can be adjusted correctly.
Odor Absorption
The odor absorption fan runs continuously
The lower body sensor is dirty or wet.
 Wipe the sensor with a damp soft cloth.
The Plasmacluster Ion (toilet bowl) is working.
 This is not a problem. Plasmacluster Ion (toilet bowl) operates intermittently (operates in 45 minutes,
pauses in 15 minutes). The odor absorption fan runs in 1 minute after standing from the toilet.
The odor absorption fan does not operate
The [ODOR ABSORPTION] is turned off.
 Set the [ODOR ABSORPTION] to [ON]. (Page 77)
The lower body sensor is dirty, or user has been sitting on the toilet seat for more than 2 hours.
 Sensor might be misdetecting. Wipe the sensor with a damp soft cloth. Odor absorption fan automatically
stops after 2 hours of continuous operation.
The odor absorption effects are weaker
Dirt on the air filter may result in insufficient odor absorption effects.
 Clean the air filter if odors are noticeable. (Page 97)
Auto Flush
The toilet does not flush automatically
[AUTO FLUSH] is set to [OFF].
 Set the [AUTO FLUSH] to other than [OFF]. (Page 71)
Water supply tank other than the GROHE tank, equipped with auto-flush function, is installed.
 This function is only available for the GROHE tank equipped with auto-flush function.
Water flow is weak or the toilet is not flushed completely
Too much toilet paper is used.
 When too much toilet paper is used, it may not be flushed completely when the (flush/light) button is
used. In this case, press the (flush/full) button.
84


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