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their proper locations. With the door open, turn the switch ON (I) and the temperature/dial
to ‘Smoke. In approximately 2 minutes you will notice whitish-gray smoke coming out of
the grill as the pellets ignite. After assuring the pellets have ignited, close the door and
set the temperature/dial to any cooking setting desired.
Frequently asked questions
1. WHY WON’T MY GRILL IGNITE?
1. Verify power at the electrical outlet.
a. If power cord is connected to a GFI (Ground Fault Interrupter), check and reset if necessary.
b. Initiate startup. Still no ignition - Proceed to step 2.
2. Turn the switch OFF (O) and disconnect the power cord.
a. Remove the control and check the fuse on back. Replace the fuse if blown. Reinstall the
control.
b. Unplug hot rod connector (purple/white wire pair), plug power cord into an appropriate,
grounded electrical outlet and turn the switch ON (1).
Note: At this point the grill will not ignite.
c. Check the draft inducer fan and the auger drive motor for operation. If both are operating
- the hot rod needs to be replaced. If one or both are not operating, contact Grill Guru
technical support for additional troubleshooting help. Contact your Grill Guru dealer or
the Grill Guru parts department to place an order.
3. If the problem is identied to be a failed hot rod, the grill can still be used to cook and smoke
by following the ‘Manual lighting instructions’ of this owner’s manual.
2. WHY ARE NO PELLETS BEING DELIVERED INTO THE FIREPOT?
1. Verify that there are pellets in the pellet hopper. If this is the ‘Initial ring’ or the grill has run
out of pellets, allow sufcient time for the pellets to travel from the pellet hopper to the repot
(can take up to 7 minutes).
2. Initiate startup. See ‘Initial ring instructions’ in of this owner’s manual. Still no pellets in the
repot - Proceed to ‘Subsequent start-up’.
3. Turn the switch OFF (O) and disconnect the power cord.
a. Unplug the auger drive motor (red/white wire pair connector) and the draft inducer fan
(orange/white wire pair connector).
b. Reconnect the draft inducer fan to the red/white wire pair and the auger drive motor to
the orange/white pair.
c. Plug the power cord into an appropriate, grounded electrical outlet and turn the switch ON (I).
d. I f the auger drive motor is operating (check the small fan blade on the back of the motor),
the problem is in the three speed or digital control, which will need to be replaced.
contact your Grill Guru dealer or the Grill Guru parts department to place an order.
4. If the auger drive motor is not operating but the draft inducer fan is operating, the problem is
in the auger system, which will need to be checked.
a. With the switch OFF (O), locate the small fan blade on the back of the auger drive motor.
b. While watching the fan blade, turn the switch ON (I). If the fan blade does not turn, turn the
switch OFF (O). This indicates a defective auger drive motor and it will need to be replaced.
Contact your Grill Guru dealer or the Grill Guru parts department to place an order.
c. If the fan blade turns a bit and then stops, continue watching and turn the switch OFF (O).
If the fan blade unwinds slightly, this indicates a jam in the auger system which will need
to be cleared.
15


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