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Problem Mögliche Ursachen Die Lösung des Problems
One spout of the portafil-
ter is clogged.
Clean the portafilter (see: ‘Care and Cleaning / Cleaning
the Filter Basket and Portafilter’).
The appliance is making
pulsing, whistling, and
pumping noises during
operation.
This is normal and no rea-
son for concern.
No action required.
The machine is making an
unusual pumping noise.
Not enough water in the
water tank.
Fill the water tank (at least 250 ml; see: ‘Operation /
Filling the Water Tank’).
The water tank is not
inserted correctly.
Push the water tank down at the back of the appliance
until the water tank lid is level with the top of the appli-
ance.
The coffee is too cold. The required extraction
temperature has not been
reached already.
Before starting the extraction, wait until the water system
is heated sufficiently and the espresso indicator illumi-
nates.
You did not pre-heat the
cups.
Rinse your cups and mugs via the hot water function, and
place your cups onto the warming plate, before starting
an extraction (see: ‘Operation / Pre-Heating’).
You did not pre-heat the
portafilter.
Pre-heat the portafilter and filter basket via the hot water
function (see: ‘Operation / Pre-Heating’).
Making cappuccino or
latté: The milk is not hot
enough.
Use a metal milk jug for texturing milk. During texturing,
hold your hand on the milk jug to feel the temperature
(see: ‘Operation / Texturing Milk’).
The filter basket sticks
to the group head, when
removing the portafilter.
This may happen occasi-
onally.
Install the portafilter again. Using the espresso function,
let the appliance give off some water via the group head.
Then remove the portafilter.
The drip tray is full but the
filling indicator does not
come up.
The red float in the drip
tray is blocked.
After emptying the drip tray, ensure that the float can
easily move up and down. Wash the drip tray, when resi-
dues of coffee powder block the float. (see: ‘Care and
Cleaning / Cleaning the Drip Tray’). Ensure that the float
does not stick under the cup tray.
The red float sticks below
the cup tray.
When in correct orientation, the wide opening at the front
side of the cup tray is exactly above the red dot of the fil-
ling indicator. If not, turn the cup tray accordingly.
91


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