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Q: Does the X5 support deleting or copying files by dragging through the computers
File Manager?
A: Yes.
Q:Is a driver required for connecting the X5 to computer?
A:No driver is required for connecting the X5 to a computer for file transfers.
Q:Does the X5 support Linux or (insert OS name here)?
A:Theoretically it is supported (as a generic mass storage device), but we cannot guarantee
support through actual testing of all the various OSes out there.
Q:Why is my X5 not recognized through a USB3 port or on Windows 8/10?
A:USB3 ports and Windows 8/10 are new standards; although they are theoretically backwards
compatible with previous standards, in practice devices may need to be optimized for forward
compatibility with these new standards and as such the X5 may not be recognized through
some USB3 ports or on some Windows 8/10 computers. We will remedy the situation as soon
as possible through firmware upgrades. If you run into such problems in the meantime, the
temporary solution in the meantime is to transfer through USB2.0 ports and Windows 7 /
Windows XP. If these options are not available you may transfer through a supported card
reader before transferring the card to the X5.
G. FAQ on the X5--Firmware upgrades
Q:How to know what firmware version is on my X5 and what is the newest version?
A:The current firmware version can be viewed via System Settings->About X5. All firmware
versions for the X5 may be downloaded via http://www.fiio.net/en/supports/34.
More ways to keep updated with the latest firmware versions of X5:
1. Facebook: www.facebook.com/FiiOAUDIO
2. Official website: www.fiio.net
3. Forum: http://www.head-fi.org/forum/list/180 / http://fiio.me/forum.php?mod=
viewthread&tid=39932&extra=page%3D1
4. Email us at support@fiio.net
Q:How to update the X5 firmware?
A:Please refer to Section C. Firmware Update in this user manual.
Q:Is it possible to brick the X5 while upgrading the firmware? What to do if my X5 is
bricked?
A:It should not be possible to brick the X5 in the normal course of upgrading its firmware. If
you somehow manage to brick it, please contact us via support@fiio.net and we can instruct
you on how to unbrick it.
G. FAQ on the X5 -- Storage
Q: What cards does the X5 support?
A: The X5 supports TF cards (also known as micro SD cards), including SDHC and SDXC.
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