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Q: What to do if the X5 gets a little hot when playing songs while charging?
A: It is normal for the X5 to get a bit hot in these conditions and this does not endanger the
X5 or the listener in any way. If you are worried about this, it is better to take off any casing to
expose the X5 to air for cooling down. If you’re still worried, turn down the volume on the
X5 or turn off the player for charging.
Q:Can the X5 be connected to chargers via other micro USB cables?
A:Yes, but the micro USB cable that comes with the X5 is specially constructed with thick power
line conductors to minimize power loss while charging. Using other micro USB cables may lead
to slower charging; very poor quality USB cables may cause so much power loss through the
cable as to fail to charge the X5 altogether.
Q:Why does the X5 charge so slowly or not at all through a front USB port on a desktop
computer?
A:The front USB ports on a desktop computer are connected to the motherboard through long
thin cables, which cause too much voltage drop when connected to high current draw
equipment like the X5.
Q: How to judge the X5’s charging status?
A:On the power button, there is a charging indicator LED, which lights up red while charging
and green when fully charged. The battery level of the onscreen battery gauge (on the upper
right corner while the player is on, or taking up the whole screen if the player is off) moves to
indicate battery charging.
Q: How to tell whether the X5 is fully charged or not?
A: When X5 gets fully charged, the status indicator LED on the power button lights up green
and the onscreen battery gauge (on the upper right corner while the player is on, or taking up
the whole screen if the player is off) stops moving and holds steady at full.
G. FAQ on the X5 -- Transferring songs
Q:What operating systems does the X5 support (for transferring songs)?
A:It supports 32bit and 64bit Windows XP, Windows 7 and above, as well as Mac OS 9, X, and
most versions of Linux and Unix.
Q:What USB ports are the X5 compatible with?
A:The X5 is compatible with USB 2.0 (and all later standards that are backwards compatible
with 2.0, including 3.0 and 3.1).
Q:How quickly does the X5 transfer songs?
A:This is dependent on the size of files / songs transferred and the Class of the micro SD card;
average read / write speeds are about 5MB/s.
Q:Why does it transfer so slowly through a front USB port on a desktop computer?
A:The front USB ports on a desktop computer are connected to the motherboard through long
thin cables, which may degrade the signal quality and hence reduce the speed of transfers; It
is recommended to connect to a rear USB port on a desktop computer to transfer data.
14


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