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Eufy RoboVac LR20 - T 2192 Manual

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32 EN EN 33
Voice Prompt Cause and Solution
Error 2: Wheel stuck
Wheel may be stuck or trapped. Clear any obstacles in the
surrounding area and check the wheel for any trapped dust.
Move the device to a new position and try again.
Error 3: Side brush
stuck Side brush may be stuck. Clean it and try again.
Error 4: Rolling brush
stuck. Remove and
clean the rolling brush.
Remove the rolling brush, roller joint, roller brush cover, and
suction inlet to clean it. Once cleaned, place the items back
into the device and try again.
Error 5: Device stuck
or trapped
Device is trapped. Clear any obstacles in the surrounding
area and try again.
Error 6: Device trapped
Device may be suspended in the air. Move it to a new
position close to the original position and try again. If the
device is still unable to start, clean the drop sensors and try
again.
Error 8: Low battery.
Shutting down.
Low battery. System will shut down. Charge the device and
try again.
Error 12: Right wall
sensor needs cleaning
After long-term use, there is dust or dirt on the sensor
which aects data collection and needs to be cleaned.
Error 13: Device tilted.
Please put the device
on a flat surface to
start
When the vacuum starts cleaning, it needs to start on an
even surface. If the device is not leveled, this error will be
reported. The machine needs to be placed on a flat surface.
Error 14: Please insert
dust box and filter.
The dust absorbed by the machine needs to be sucked
into the dust box through the filter. If the dust box and the
filter screen are loose and have poor contact or fall o, the
machine will report this error. You can re-plug the dust box
and make sure that it is firmly inserted.
Voice Prompt Cause and Solution
Error 17: Virtual
Boundary detected.
Move device to a
different area
If the machine is in a No-Go Zone and the user tries to start
cleaning, this error will be reported. Device needs to be
moved out of the No-Go Zone to start cleaning.
Error 18: Laser cover
may be stuck
This error is reported when the radar shield is stuck and
cannot operate normally. The reason why the radar shield is
stuck can be checked and moved to a new location.
Error 19: Laser sensor
may be stuck
This error is reported if the radar cannot be rotated.
Check whether there is foreign matter under the lightning
protection cover and remove it.
Error 20: Laser sensor
may be blocked
This error will be reported if there are obstacles around the
radar that obstruct the data collected by the radar. You can
check whether there is any abnormal blocking of radar light
above the fuselage and remove it.
Error 22: The device is
being picked up. Please
put the machine back
near the starting place.
This error will be reported when the machine is picked up
and the wheel is suspended when the cleaning action is
performed. You can put the machine back near where it
was picked up, and then perform the cleaning (if it is not in
the area where it was picked up, the relocation will fail).
Error S1: Battery error
• Open the battery compartment and check whether the
battery is connected and restart the device.
• Battery temperature may be too high or low. Wait until
the battery falls to normal temperatures before use (0 °C
- 40 °C / 32 °F - 104 °F).
• If the issue persists, contact customer support for help.
Error S2: Wheel
module error
• Check whether the wheels are stuck or dust is trapped
inside before restarting the device.
• If the issue persists, contact customer support for help.
Error S3: Side brush
error
• Check whether the side brush is stuck in an unknown
object before restarting the device.
• If the issue persists, contact customer support for help.
Error S4: Suction fan
error
• Check whether the fan blades are stuck in an unknown
object before restarting the device.
• Clean the dust bin and filter before restarting the device.
• If the issue persists, contact customer support for help.
… 18 …


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