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Chapter 3 Troubleshooting
Chapter 3 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local dealer.
•Nopictureproblems→SeeNo.1and2in(PCInputSignal),No.1and2in(HDMIInputSignal)
•Imagingproblems→SeeNo.1-6in(Common),No.3-7in(PCInputSignal),No.3in(HDMIInputSignal)
•Otherproblems→SeeNo.7-12in(Common),No.8in(PCInputSignal),No.4and5in(HDMIInputSignal)
•USBproblems→SeeNo.9in(PCInputSignal)
(Common)
Problems Possible cause and remedy
1. The screen is too bright or too dark. Adjust <Brightness> or <Contrast> from the <Color>
menu.
(The LCD monitor backlight has a xed life span. When
the screen becomes dark or begins to icker, contact
your local dealer.)
2. Afterimages appear. Use a screen saver or off timer function for a long-time
image display.
Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
3. Green/red/blue/white dots or defective dots remain
on the screen.
This is due to LCD panel characteristics and is not a
failure.
4. Interferencepatternsorngerprintsremainonthe
screen.
Leave the monitor with a white screen. The symptom
may disappear.
5. Noise appears on the screen. When utilizing [ContrastEnhancer] and/or
[OutlineEnhancer] function, the normal images may not
be displayed since the display gradation abnormality or
noise may occur on the screen depending on the display
pattern.
6. Characters are pigmentized. When [OutlineEnhancer] is set excessively, the
characters on the screen may be affected by color.
7. No sound/Volume control is not available. • Check whether the audio cable is connected properly.
Check whether a headphone is connected to the
headphone jack.
Adjust the sound volume.
8. Sound volume varies depending on the equipment
connected.
Adjust the volume difference between the equipment
connected by the <Sound Level> in the <Sound> menu.
(Refer to page 23.)
9. The monitor turns off suddenly. Check whether the [Off Timer] function is set. Check the
[Off Timer] setting. (Refer to “Remote Control Guide”.)
Check whether “Disable” is set in the <Signal Detection>
of the <Monitor Settings> menu. (Refer to page 25.)
10. Unselectable menu items The selectable menu items differ depending on the input
signal. Please check the Setting menu list.
(Refer to “Setting menu list” on page 37.)
11. Switches do not operate. Check whether the switches are locked. (Refer to
page
28.)
12. Remote control does not work. Check whether the remote control point at the detector.
Check that there are not obstacles between the remote
control and the detector.
Check whether the battery power is run out.
Check whether the battery is installed in the right
direction.
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