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Files are downloading
very slowly or the
downloads are
frequently
interrupted.
a. Restart the wireless extender
b. Try again later. Your local network may be
experiencing technical difficulties or very high
usage.
c. Change channel number.
The wireless extender
is extremely hot.
a. It is normal for the wireless extender to heat up
during frequent use. If you can safely place your
hand on the wireless extender, the temperature of
the device is at a normal level.
b. If you smell burning or see smoke coming from
wireless extender, disconnect the extender
immediately as far as it is safely possible to do so.
Call your dealer of purchase for help.
My network device
can’t access the
Internet.
a. Make sure that your broadband router is fully
functional.
b. Switch off both your network device and wireless
extender and switch back on again.
c. Make sure that the wireless extender is powered
on (check the PWR LED).
d. On the browser based configuration interface home
page, check “Status” under “Wireless
Configuration”. It should be “Connected” if
“Disconnected” is shown, the wireless extender is
not connected to your router/access point.
My wireless extender
has a poor signal
from my access
point/router.
The best location to place the Wi-Fi extender is one
which is an open space, roughly in the middle
between your router and the Wi-Fi dead zone, and
where the Wi-Fi extender LED displays “Excellent”
signal strength.
a. Keep the extender away from other radio devices
such as microwaves or wireless telephones.
b. Do not put the extender in the corner of a room or
under/near metal.
c. It is recommended to plug the extender directly
into a wall socket.
d. Make sure there are as few obstacles as possible
between the extender and the access point/router.
116


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