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IV-6 Troubleshooting
If you are experiencing problems with your wireless extender, please refer to
this troubleshooting guide before contacting your dealer of purchase for help.
Scenario
Solution
I can’t log onto the
browser-based
configuration
interface.
a. Please check that the extender is correctly inserted
into a power socket and check the LEDs on the
front panel. If the extender is initializing after being
switched off or restarted, wait for a 2 minutes and
try again.
b. Make sure you are using the full, correct URL:
http://edimax.setup
c. If you are using a MAC or IP address filter, try to
connect the wireless extender using a different
computer.
d. Set your computer to Obtain an IP address
automatically (DHCP), and see if your computer
can obtain an IP address.
e. Make sure that all other Wi-Fi / Ethernet adapters
are disabled or disconnected.
f. Password is case-sensitive. Make sure you are not
caps locked (“Caps Lock” light is not illuminated).
g. If you do not know your password, restore the
device to factory settings.
I can’t establish a
connection to my
wireless extender.
a. If encryption is enabled, please re-check WEP or
WPA passphrase settings on your wireless client.
The password is case-sensitive. Make sure you are
not caps locked (Caps Lock” light is not
illuminated).
b. Try moving closer to the wireless extender.
c. Power off the extender (remove from plug) and
power back on after 10 seconds (plug in the
device).
d. Please check that the extender is correctly inserted
into a power socket and check the LEDs.
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