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Troubleshooting
www.echostar-int.com Page 3 - 3
© 2004 EchoStar International Corporation
All rights reserved
6. TV AND RADIO RELATED
Problem Possible cause What to do?
1. No picture or sound
in the TV or Radio
mode.
Receiver is in
standby.
Switch the receiver
on.
Cable related
problems.
Check the cable
connections.
Dish/LNB related
problems.
Make sure the dish
and LNB are
correctly adjusted.
2. Bad picture or noisy
sound in the TV or
Radio mode.
Bad reception of the
signal.
Make sure the dish
and LNB are clean
and correctly
adjusted.
Signal interference
with UHF-installation.
Check the UHF
settings. Make sure
you use the correct
channel. Please refer
to the TV/Radio user
guide.
3. The TV shows a
No Signal
message.
Bad reception of the
signal.
Make sure the
channel selected
transmits.
Make sure the
correct dish or LNB is
selected.
Make sure the dish
and LNB are clean
and correctly
adjusted.
4. There is no Dolby
Digital (AC-3)
sound to my other
equipment.
The equipment is
connected to the
receiver with a RCA
or SCART cable only.
Connect the
S/PDIF connector of
the receiver to the
Dolby Digital input of
the Dolby Digital
amplifier.
The Dolby Digital
option is not set to
On.
In the menu, set the
Dolby Digital option
to On.
5. There is no audio
while I watch a
Dolby Digital
program.
The Dolby Digital
amplifier is set to Off.
Set the Dolby Digital
amplifier to On.
The receiver is not
connected to a Dolby
Digital amplifier.
In the menu, set the
Dolby Digital option
to Off.
Problem Possible cause What to do?
35


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