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Troubleshooting
Operating Instructions 610-10/630-10 - 00.0 - 01/2016 127
2402 Error U-axis stepper motor:
Stepper motor not moving
fr
eely or blocked
Encoder cable not connected
or
defective
Stepper motor cable not
connected or defective
Encoder defective
Stepper motor defective
Remove the cause of the stiff
movement o
r blockage
Check the encoder cable and
r
eplace, if necessary
Replace the encoder
If the stepper motor is not supplied
with cu
rrent:
Check the stepper motor cable
and
replace, if necessary
Replace the stepper motor
2403 Error U-axis stepper motor step
lo
sses:
Stiff mechanical movement or
blocka
ge
Remove the cause of the stiff
mechanical movement or
blockage
2421 Error U-axis stepper motor:
Encoder plug (Sub-D, 9-pin)
no
t connected or defective
Encoder defective
Check the connection of the
encoder
cable and replace,
if necessary
2422 Information Magnet wheel search timeout Check connection cables
Check stepper motor for stiff
movement
2430 Error U-axis stepper motor not
responding
Performing a software update
Replace the controller
2452 Error U-axis stepper motor over
c
urrent
Replace the stepper motor
2453 Error Excess voltage Check the mains voltage
2455 Error U-axis stepper motor overload
(I²
T):
Stepper motor not moving
fr
eely or blocked
Stepper motor defective
Controller defective
Remove the blockage or the
cause of the stif
f movement
Replace the stepper motor
Replace the controller
2456 Error U-axis stepper motor:
Stepper motor not moving
fr
eely
Stepper motor defective
Controller defective
Correct the cause of not moving
fr
eely
Replace the stepper motor
Replace the controller
2462 Error U-axis stepper motor distur-
bance (IDMA auto increment)
Switch the machine off and on
again
Code Type Possible causes Remedial action
129


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