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Troubleshooting
Operating Instructions 610-10/630-10 - 00.0 - 01/2016 125
2356 Error Z-axis stepper motor:
Stepper motor not moving
fr
eely
Stepper motor defective
Controller defective
Correct the cause of not moving
fr
eely
Replace the stepper motor
Replace the controller
2362 Error Z-axis stepper motor disturbance
(ID
MA auto increment)
Switch the machine off and on
again
2371 Error Watchdog Switch the machine off and on
aga
in
Performing a software update
Contact Customer Service
2372 Error Stepper motor overvoltage:
Stepper motor card defective
Replace the controller
2373 Error Z-axis stepper motor error Check the connection
Test stepper motor phases
(R = 2.8, high impe
dance to
PE)
Replace the encoder
Replace the stepper motor
Replace the controller
2374 Error Software error Perform reset
Performing a software update
Contact Customer Service
2375 Error Magnet wheel search Check the connection
Test stepper motor phases
(R = 2.8, high impe
dance to
PE)
Replace the encoder
Replace the stepper motor
Replace the controller
2377 Error Stepper motor overload (I²T) Remove the cause of the stiff
movement o
r blockage
Replace the stepper motor
Replace the controller
2378 Error Encoder error Check the connection of the
encoder
cable and replace, if
necessary
Replace the controller
Code Type Possible causes Remedial action
127


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