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Troubleshooting
Operating Instructions 610-10/630-10 - 00.0 - 01/2016124
2287 Error Software error Perform reset
Performing a software update
Contact Customer Service
2288 Error Software error Perform reset
Performing a software update
Contact Customer Service
2302 Error Z-axis stepper motor:
Stepper motor not moving
fr
eely or blocked
Encoder cable not connected
or
defective
Stepper motor cable not
connected or defective
Encoder defective
Stepper motor defective
Remove the cause of the stiff
movement o
r blockage
Check the encoder cable and
r
eplace, if necessary
Replace the encoder
If the stepper motor is not supplied
with cu
rrent:
Check the stepper motor cable
and
replace, if necessary
Replace the stepper motor
2303 Error Z-axis stepper motor step losses:
Stiff mechanical movement or
blocka
ge
Remove the cause of the stiff
mechanical movement or
blockage
2321 Error Z-axis stepper motor:
Encoder plug (Sub-D, 9-pin)
no
t connected or defective
Encoder defective
Check the connection of the
encoder
cable and replace,
if necessary
2322 Information Magnet wheel search timeout Check connection cables
Check stepper motor for stiff
movement
2330 Error Z-axis stepper motor not
responding
Performing a software update
Replace the controller
2352 Error Z-axis stepper motor overcurrent Replace the stepper motor
2353 Error Excess voltage Check the mains voltage
2355 Error Z-axis stepper motor overload
(I²
T):
Stepper motor not moving
fr
eely or blocked
Stepper motor defective
Controller defective
Remove the blockage or the
cause of the stif
f movement
Replace the stepper motor
Replace the controller
Code Type Possible causes Remedial action
126


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