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TROUBLESHOOTING NOTES
POSSIBLE CAUSE(S) SOLUTION(S)
COFFEE NOT GRINDING
Setting too ne. Increase grind size by gradually turning Grind
Control Dial anti-clockwise until coffee starts to
grind.
Coffee too oily. Oily coffee can clump
together.
A coarser grind can help prevent oily coffee
clumping. Try gradually increasing grind setting
until coffee grinds.
Turning the handle in the wrong direction. Turn the handle in a clockwise direction.
Coffee beans stuck in hopper. Gently shake the grinder to free the beans.
JAR DIFFICULT TO REMOVE
Seal has become dry. Add a small amount of vegetable cooking oil to
the seal.
COFFEE JUMPS AROUND IN THE JAR AND IS DIFFICULT TO REMOVE
Static electricity has built up when
grinding.
Tap the jar and grinder body against a work
surface after grinding.
Clean the jar with warm soapy water and dry
thoroughly.
SHAFT OR HANDLE FEELS WOBBLY / LOOSE
Shaft release nut has come loose. Tighten shaft release nut using Adjustment tool.
See page 13.
GRINDER CONTROL DIAL NO LONGER CLICKS
Grinder needs cleaning. See page 10.
Disc or dial upside down. Remove disc and rotate.
COFFEE RESULTS NOT AS PER QUICK START GRIND SETTINGS
This is only a guide and you may want to
consult your coffee machine instructions.
Check coffee machine instructions.
Grinder might be out of calibration. Calibrate Grinder, see page 6.
Coffee may not be fresh. Always use fresh coffee. Once a packet of
coffee is open it will only stay fresh for around
3 days. Try to avoid storing coffee beans in your
grinder for longer than 3 days.
DON’T FORGET
TO REGISTER
YOUR PRODUCT
WWW. DUALIT.COM/REGISTER
OR BY POST
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