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EN
Repairs, replacement of parts and components within the guarantee period do not extend the warranty period
for EWH in general. The guarantee period for replaced or repaired parts shall terminate at the same time as
EWH guarantee period.
The manufacturer reserves the right to make changes in design and characteristics of the
water heater without prior notification.
Rules and conditions of storage and transportation:
Rules and conditions of storage and transportation are indicated on the packaging.
Information on measures taken upon detection of failure:
In the event an operational fault occurs disconnect the device from power supply, cut off water and
call customer service, specified in the operational manual.
Manufacturer:
Ferroli Heating Equipment (China) CO., LTD
No.9 Jianshedonglu, Taoyuan Economic Development Zone Heshan, Guangdong, PRC
................code 1
«Heating Equipment» LTD
44, Moskovskoe Shosse, Tosno, Leningrad Region, 187000, Russia ...................................code 2
Heating Equipment CO.,LTD.,
No.108 # 2 Shengping North Road Nantou Town, Zhongshan City, PRC
............................................................code 3
Manufacturer's code is indicated on the packaging of the goods.
All models have been certified and comply with requirements of Technical Regulations of the Customs
Union, Тр ТС 004/2011, ТР ТС 020/2011 and European Directives 2006/95/EC, 2004/108/EC.
Certificate No. ТС RU C-CN.AB72.B.01146. ------------------ code 1
Certificate No. ТС RU C-RU.AB72.B.01094. ------------------ code 2
Certificate No. ТС RU C-CN.AB72.B.01143. ------------------ code 3
State registration certificate number
(EurAsEC):
RU.77.99.26.013.E.005880.03.11 dd 18.03.2011
RU.67.CO.01.013.E.001354.02.12 dd 14.02.2012
Warranty service and customer service in Russia
:
phone: 8-800-333-50-77 (Monday-Friday
from 09:00 to 20:00; Saturday, Sunday from 10:00 to 18:00 (Moscow time); toll-free in Russia), e-
mail: service@thermex.ru
8


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