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These faults are not defects of EWH and shall be fixed by the consumer or by a specialized
organization at his own expense.
In case of failure to fix problems using the above recommendations or in case of others
problems revealing you should contact the authorized service center listed in the operation
manual.
8. Disposal
Subject to compliance with principles of EWH installation, operation and maintenance service and used
water quality compliance with standards in effect the manufacturer sets the service life term of 7 years
from date of EWH purchase.
All parts of the water heater are made of materials allowing, as appropriate, environmentally sound
disposal which shall be made in accordance with rules and regulations of the country where water
heater is operated.
9. Manufacturer’s guarantee
The manufacturer sets 1 year as the period of warranty for water heater, and warranty period for parts
and components is as follows:
for water containing tank (inner tank) – 7 years;
for other components (heating element, thermostat, indicator lights, gaskets, temperature indicator,
pressure relief valve) -1 year.
The warranty period is calculated from the date of EWH sale. If there is no or corrected date of sale and
shop stamp, the warranty period is calculated from the date of EWH manufacture.
Release date of a water heater is encoded in a unique serial number, located on the identification plate
on the casing. EWH serial number consists of thirteen digits. The third and fourth digits of the serial
number are year of manufacture, the fifth and sixth digits - month of release, the seventh and eighth
digits - day of EWH release. Claims within the warranty period are accepted only on presentation of the
guarantee card with marks of the seller, and the identification plate on the casing of the EWH.
ATTENTION! Malfunction of the safety valve or power cord is not a malfunction of EWH or shall
not entail EWH replacing. Responsibility for compliance with principles of installation and
connection shall be borne by the buyer (in case of connection by his own) or by the installer
carrying out connection.
When installing and operating EWH, the consumer is obliged to comply with requirements
ensuring trouble-free operation of the appliance during the warranty period:
implement security measures and rules of installation, connection, operation and
maintenance contained in this manual
avoid mechanical damage from negligent storage, transportation and installation
avoid damage caused by water freezing in EWH
use for heating in EWH water without mechanical and chemical admixtures (see p. 6.2)
operate the EWH with properly operating relief valve supplied with EWH (see p. 4.3).
The manufacturer shall not be liable for defects due to violations of principles of installation, operation and
maintenance of EWH set forth herein, including in cases where these defects have arisen due to invalid
parameters of mains (electricity and water), where EWH is operated, and due to the intervention of a third
party. Manufacturer’s warranty does not cover claims for appearance of EWH.
EN
7


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