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41
Troubleshooting
Malfunction Possible Causes Remedy
When the
function se-
lector switch
is operated
the device
does not
switch on.
The device has no
power supply.
Check the socket with
another device and
insert the mains plug
correctly.
Coffee stops
owing.
The water tank is
empty.
Switch off the device
and fi ll up the water
tank.
The tank is not
correctly inserted, the
valve is not open.
Press the tank down
slightly so that the
valve opens.
The holes in the fi lter
holder and the outlet
on the brewing head
are blocked.
Clean the fi lter holder,
the fi lter and the
outlet on the brewing
head.
Air has entered the
„heating element“.
Produce some steam
(see the section
„Preparing Cappuc-
cino“) and turn the
steam regulator to the
highest level.
Coffee is too fi ne or
pressed too rm.
Loosen the coffee
powder.
Scale has accumu-
lated in the espresso
machine.
The appliance needs
de-scaling.
The pump
makes loud
noises.
Water tank is emptySwitch off the
device and ll up the
container.
There is air in the
water system.
Fill the water tank
and remove air from
the machine (see the
section „Initial Use/Air
Removal“).
The tank is not
inserted correctly, the
valve is not open.
Press the tank down
lightly so that the
valve opens.
The espresso
comes out
of the edge
of the fi lter
holder.
The Filter is in the
wrong position or
is not closed fi rm
enough.
Remove the fi lter than
refi t or switch off the
machine and tighten
the lter.
Coffee is on the
rubber gasket.
Please wipe off.
Too much coffee in
the lter.
Remove any excess
coffee powder.
Malfunction Possible Causes Remedy
The espresso
coffee is too
cold.
The cups were not
warmed beforehand.
Rinse out the cups
with hot water.
The heating up
phase had not been
completed.
Please wait for the
heating up phase to
nish.
During preparation
of the coffee the „
/ “ lamp has not
yet gone on.
Please wait until the
control lamp lights up.
The coffee
has a slightly
acidic taste.
The espresso was
not fresh.
The coffee
foam is slight-
ly discoloured
(the coffee
ows out
quickly).
Coffee too coarse
or not pressed fi rm
enough.
Use the tamper.
There is not enough
coffee in the lter.
Fill in more coffee
powder.
The coffee
foam is a dark
colour (the
coffee only
ows out
slowly).
Coffee too fi ne or
pressed to rm.
Loosen the coffee
powder.
Too much coffee in
the lter.
Remove any excess
coffee powder.
The coffee is
not creamy
enough.
The adapter is not
correctly inserted.
Insert the adapter
correctly.
The second sealing
ring in the fi lter
holder is not correctly
inserted.
Insert the ring
correctly.
Wrong coffee was
used
Change the brand if
necessary.
The milk is not
foamed up.
The milk used is not
suitable.
Check the fat content.
Use low-fat milk.
The milk is not cold
enough.
Use cooled milk.
The steam nozzle
is dirty.
Clean the steam
nozzle.
Technical Data
Model: ..............................................................................ES 2968
Power supply:............................................................230 V, 50 Hz
Power consumption:...........................................................1150 W
Protection class:........................................................................... Ι
Pressure:..............................................................................15 bar
This device has been tested according to all relevant current
CE guidelines, such as electromagnetic compatibility and low
voltage directives, and has been constructed in accordance with
the latest safety regulations.
Subject to technical changes without prior notice!
05-ES 2968 ProfiCook NEW 41 07.04.2006, 10:01:13 Uhr
41


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