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Cisco 7931G Manual

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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-12
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1
OL-14587-01
TFTP file not found The requested load file (.bin)
was not found in the TFTPPath
directory.
Check the load ID assigned to the phone (from
Cisco Unified
Communications Manager,
choose Device > Phone). Verify that the
TFTPPath directory contains a
.bin file with
this load ID as the name.
TFTP server not
authorized
The specified TFTP server
could not be found in the
phone’s CTL.
• DHCP server has wrong configuration
file for TFTP server.
• The CTL file was made and then the
TFTP server address changed. In this
case, regenerate the CTL file.
TFTP timeout TFTP server did not respond. • Network is busy—The errors should
resolve themselves when the network
load reduces.
• No network connectivity between the
TFTP server and the phone—Verify the
network connections.
• TFTP server is down—Check
configuration of TFTP server.
Timed Out Supplicant attempted 802.1X
transaction but timed out to
due the absence of an
authenticator.
Authentication typically times out if 802.1X
authentication is not configured on the switch.
Ve rs io n e rro r The name of the phone load
file is incorrect.
Make sure that the phone load file has the
correct name.
XmlDefault.cnf.xml,
or .cnf.xml
corresponding to the
phone device name
Name of the configuration file. None. This is an informational message
indicating the name of the configuration file
for the phone.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7931G (continued)
Message Description Possible Explanation and Action
… 182 …


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