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Cisco 7931G Manual

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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.1
OL-14587-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
No default router DHCP or static configuration
did not specify a default
router.
• If the phone has a static IP address, verify
that the default router has been
configured. See the
“Network
Configuration Menu” section on page 4-7
section for details.
• If you are using DHCP, the DHCP server
has not provided a default router. Check
the DHCP server configuration.
No DNS server IP A name was specified but
DHCP or static IP
configuration did not specify a
DNS server address.
• If the phone has a static IP address, verify
that the DNS server has been configured.
See the
“Network Configuration Menu”
section on page 4-7 section for details.
• If you are using DHCP, the DHCP server
has not provided a DNS server. Check the
DHCP server configuration.
Programming Error The phone failed during
programming.
Attempt to resolve this error by power cycling
the phone. If the problem persists, contact
Cisco technical support for additional
assistance.
Successful – MD5 The phone attempted an
802.1X transaction and
authentication achieved.
The phone achieved 802.1X authentication.
TFTP access error TFTP server is pointing to a
directory that does not exist.
• If you are using DHCP, verify that the
DHCP server is pointing to the correct
TFTP server.
• If you are using static IP addresses, check
configuration of TFTP server. See the
“Network Configuration Menu” section
on page 4-7 for details on assigning a
TFTP server.
TFTP Error The phone does not recognize
an error code provided by the
TFTP server.
Contact the Cisco TAC.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7931G (continued)
Message Description Possible Explanation and Action
… 181 …


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