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EN
Troubleshooting
The icon is
displayed for two
cooking zones
placed one behind
the other (1+2/3
+4).
Technical error. Contact a certified electrician.
The glass is being
scratched.
Rough-edged
cookware is used.
Use cookware with flat and
smooth bottom. See the chapter
regarding right cookware.
Unsuitable, abrasive
scourer or cleaning
products are being used. See the cleaning chapter.
Some pans or pots
make crackling or
clicking noises.
This may be caused by
the construction of your
cookware (layers of
different metals vibrating
differently).
This is harmless and normal.
A slight humming
noise can be heard
when operating at
high power.
This can be caused by
induction technology.
This is normal, but the noise
should quiet down or disappear
completely by reducing the
power level.
Fan noise.
A cooling fan integrated
in the hob prevents the
electronics from
overheating.
If necessary, it continues
to run even after the hob
is switched off.
This is normal and necessary for
error- free operation.
Do not disconnect the appliance
from the power supply while the
fan is running.
Abnormal fan noise. The cooling fan is
damaged. Contact a certified electrician.
The hob or
cooking zone
switches off
suddenly, a signal
tone is heard, and
an error code is
displayed.
Technical error/ Code
meaning see following
table.
Note down the error code,
disconnect the hob from the
power supply and contact a
certified electrician.
Problem Possible cause What to do
30
32


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