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IRIS Touch and Honeywell GT Dialler Installation Guide for LPS1277 compliance V1.3
June 2014
6
3.2. Customer (end user) Information
Installers shall advise the customer:
i) of any potential for normal ATS functions, including normal or ‘stepped up’
checking of ATS availability (e.g. by sending test signals), which could
interfere with, or prevent use of, any non-alarm related apparatus/services
connected to a telephone line shared with the ATS. In such cases customers
should be recommended to consider use of an ex-directory 'In Coming Calls
Barred' (ICCB) telephone line dedicated to ATS use.
ii) of the adverse effect on reliable operation of their intruder alarm system that
may result where ‘Site Network Equipment’
b)
used by the ATS:-
- could have its correct operation/settings locally or remotely accessed
and changed/disabled, for example a non-alarm dedicated (shared use)
IP router. In such cases customers should be recommended to consider
protection against unauthorised access by the use of an access
password (not the factory default) and, if their equipment has wireless
connectivity having the wireless network Access Point Name (APN)
hidden.
- would cease to work in the event of loss of mains power; for example a
Private Automatic Branch Exchange (PABX) or non-alarm dedicated
(shared use) IP Router. In such cases customers should be
recommended to consider protecting the power supply against
disconnection by use of an unswitched fused spur connection or by
having such equipment or its power supply connections located in an
area/room to which unauthorised access is restricted.
iii) of the adverse effect on reliable operation of their intruder alarm system that
may result from cessation of any communication service(s) necessary for
correct operation of the ATS; for example telephony services such as ‘three
way calling’ (Star Services) or access to internet services (via an ISP). In
such cases customers should be recommended to take steps to ensure that
availability of these services is maintained at all times when their alarm
system is likely to be in use.
iv) that, where the performance of the SPT is capable of being changed after
installation, such changes shall be confirmed in writing by the customer; with
the relevant notification stating that any such change is compatible with the
risk assessment and/or the requirements of any interested party, for
example an insurer.
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