796996

Cat Q10 Manual

15
Zoom out
Zoom in
Previous page
1/23
Next page
15
FAQs
HOW DO I UPDATE THE CAT Q10 FIRMWARE?
The default setting is for automatic firmware updates. We strongly recommend that you keep this option enabled to remain up to date with the latest
software and security updates. Should you wish to disable this feature at any time you can do so by logging into the MyQ10 portal and navigating to
the Firmware page and deselecting the ‘Auto update’ option:
Settings > System > Firmware version > Auto update
HOW DO I CHECK FOR A SOFTWARE UPDATE MANUALLY?
If you have disabled auto firmware updates and want to check to see if there is a new firmware for your device. You can navigate to the Firmware page
and compare the ‘Current version’ against ‘Latest version’. If there is an update for your device, you will be able to click the ‘FOTA UPGRADE’ button at
the bottom of the page. If this button is greyed out, then there is no update available for your device.
HOW DO I KNOW WHEN MY CAT Q10 IS PERFORMING A FIRMWARE UPDATE?
The LEDs will flash green in sequence one after another until the update is complete. Please do not power off your device off during this activity. The
device will perform an update at power on if one is available. Again this is shown by green running lights.
WHAT HAPPENS IF I FORGET MY Wi-Fi PASSWORD?
You can log in to the MyQ10 portal and change your Wi-Fi password from the Wi-Fi page.
WHAT HAPPENS IF I FORGET MY ADMIN PASSWORD?
If you have changed and forgotten your admin password, you can factory reset your device which will return to the device to factory settings. All user
information will be lost, and you will need to connect to the device using the original Wi-Fi password. This will also return the admin password to
‘admin’.
To factory reset your device, ensure the device is powered on. Remove the back cover, then press the ‘reset’ button on the back of the device. The
LEDs on the device will blink green in order three times, then shortly after the device will enter its normal boot sequence.
CAN I TETHER THE DEVICE TO MY PC?
Yes, you can. If you connect your device to a PC or laptop and it is powered on, it should create and internet connection via your USB connection. You
can also access the MyQ10 portal through this connection.
WHY IS THE Wi-Fi LED ON MY DEVICE NOT ON?
This is because 'Power saving’ mode has been enabled on the device. Wi-Fi is turned off to save power when no devices are actively connected. To
resolve this issue simply tap the power key and wait approximately 30 seconds for the Wi-Fi to turn back on. ‘Power saving’ mode is by default
disabled on the device.
… 15 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Cat Q10 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Cat Q10 in the language / languages: English as an attachment in your email.

The manual is 0.68 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info