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When to reload?
You can recharge your credit at any time, there’s no need
to wait until your credit is low. And you can reload more
than once in a row. The total amount you reload will
simply be added to your current balance.
[ It’s easy to  nd out exactly how
much calling credit you have left. ]
Check balance
By SMS
1. Enter the following text as an SMS: euro
2) Send the SMS to the number 1988
3) You’ll receive an SMS reply informing
you on how much money is left on your card
[ Checking your balance by SMS
is always free wherever you are ]
By calling
1. From your mobile phone, call 1988 (free in Belgium),
from a  xed line, call 0486 19 1988 and from abroad
+32 486 19 1988.
2. Choose option 2 and follow the instructions
3. The system will inform you on how much money you
have left on your card
Online
1. Go to www.carrefour.be, click on
Carrefour Mobile” then “My account”.
2. Fill out your GSM number and PUK 1 code (You’ll  nd
the PUK 1 code on the holder of your SIM)
3. You’re able to change your password trough the section
“ my account”
4. Click on LOG IN and you’ll receive an overview of your
credit amount and your calls.
Cost of reload and checking:
Calling and SMS to 1988 is FREE. Calling with a  xed line
is at the standard rate. When you’re abroad, call
+32 486191988 (charged at the standard roaming rate).
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7. Important to know
Lost or stolen cell phone
ONLY when your card is lost or stolen call 078-150164
to block your SIM (standard rate). In all other cases, call
0486 191989
Other questions
If you still have questions, after reading this manual, you
can go to www.carrefour.eu/mobile for more
information or call 078-150089.
When you’re abroad and your cell phone is lost or stolen
you can call +32 78 150164.
For questions you can call +32 486 191989 (charged at the
standard roaming rate).
Carrefour
Mobile
www.
carrefour.
eu/mobile
My account
0487 12 34 56
UserGuide0608CarrefourMobile.ind40 40 20/08/08 10:32:44
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