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Calling from abroad (roaming calls)
You can call and SMS from several countries, following
our roaming agreements. To know the prices have a look
at the pricelist available in all shops or visit our website on
www.carrefour.eu/mobile. We are always expanding
our list of roaming partners. To learn more, please visit
www.carrefour.eu/mobile.
To call somebody abroad you need to put the pre x of the
country you are calling to with the  gure «+» or 00 before
it and without the  rst 0 of the number you want to call.
for example: you wish to call 0487 0304 05 when you are
in a foreign country. Just dial +32 487 03 04 05 or 0032
487 03 04 05
Manual operator setting
Usually your GSM automatically connects to one of the local
operators (you’ll see the name of the local operator on your
handset’s display). Following the agreements we have with
the different operators in each country, you will sometimes
have to select another local operator.
To do this, use the menu of your handset to select manually
the needed network. (for more details refer to your phone’s
user manual). On www.carrefour.eu/mobile you’ll nd
all the speci c operators that need to be selected in each
country.
5. Your SMS’s
SMS gives you the possibility to send written messages
to another GSM or to participate at voting games or
others. It’s an easy and discrete way to send messages.
A message is maximum 160 characters long, if you exceed
those 160 characters you will have to pay an extra SMS
per slide of 160 characters.
Abroad
You can also send sms’s from abroad. For this you need to
select the right network whit whom we have an agreement.
(You can nd the list on www.carrefour.eu/mobile)
Of course the local network must offer the SMS service.
+32 487
03 04 05
SMS central
To send an SMS, follow the instructions of your handset.
The number of the SMS central that allows your handset
to send SMS’s (+32486000005) is stored in the memory
of your SIM card.
6. Reloading and checking
your credit
Your Carrefour Mobile SIM card is a prepaid rechargeable
card that allows you to call and send SMS as long as you
have money on your card Don’t wait to be without call
credit to top up your card.
Adding money to your card
In almost all Carrefour, GB and Express stores you can buy
Carrefour Mobile reloads of 4, 6, 12, 24 or
36. Using the reload code, you can recharge your
prepaid credit in two ways:
By SMS
1. Enter the following text as an SMS: plus followed
by a space then the 10-digit code from the card
Example: plus 1234567891
2. Send the SMS to the number 1988
3. You’ll receive an SMS con rming your recharged
balance
The top up by sms is always for free , even abroad.
By calling
1. From your mobile phone, call 1988 (free in Belgium),
from a  xed line, call 0486 19 1988 and from abroad
+32 486 19 1988.
2. Then simply follow the instructions
Validity of the credit
According to our general conditions, the credited amount
disappears after 6 month of inactivity. This means
6 months without outgoing calls or sms.
UserGuide0608CarrefourMobile.ind38 38 20/08/08 10:32:05
6


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