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SOLUTIONS TO COMMON PROBLEMS
10
LCD messages
Message Error Code Cause Action
LOAD PAPER The multi-purpose tray is
empty.
Load paper in the multi-purpose
tray (see p. 1-13). Make sure the
stack does not exceed the paper
limit mark ( ). Then press [Stop]
and start again.
MEMORY FULL #037 The fax’s memory is full
because it has received too
many documents, or a very
long or detailed document.
Print any documents stored in
memory (see p. 6-16). Then start
again.
The fax’s memory is full
because you either tried to
send too many pages at once,
or you tried to send a very
long or detailed document.
Free up space in the fax’s memory
by printing or deleting any
documents in memory you no
longer need. (see pp. 6-16, 6-17)
MEMORY USED
nn
% Shows the percentage of
memory currently in use.
If you need more space, wait for
the fax to send any documents.
Also, print or delete any documents
in memory you no longer need.
(see pp. 6-16, 6-17)
MSG DATA LOST An error has occurred and all
voice message data has been
lost.
Re-record all answering machine
messages, such as the outgoing
message and alternative outgoing
message. (see p. 8-2)
NO DATA #022 The one-touch speed dialling
button or coded speed dialling
code you entered has not
been registered.
Register the one-touch speed
dialling button or coded speed
dialling code. (see pp. 2-12, 2-14)
NO OGM The outgoing message has not
been recorded.
Record an outgoing message.
(see p. 8-2)
NO RX PAPER #012 The receiving party’s fax
machine is out of paper or its
memory is full.
Contact the receiving party and
have them load paper in their fax
machine or free up space in their
fax machine’s memory.
147


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