Manual Canon fax eb10 (page 145 of 156) (English)

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10-19

SOLUTIONS TO COMMON PROBLEMS

LCD messages

Message Error Code Cause Action

CARTRIDGE JAMMED — The cartridge holder cannot

move. This is normally due to

a paper jam.

Clear the paper jam or whatever is

obstructing the cartridge holder and

then press [Stop] and start again.

Do not attempt to move the

cartridge holder manually.

CHANGE CARTRIDGE — You pressed [Cartridge] and

the cartridge holder is moving

to the centre of the fax.

Wait until the cartridge holder

stops, then replace the BJ cartridge

(see p. 10-8). When you are

finished, press [Cartridge] and

close the printer cover. Wait for the

fax to return to standby mode.

The BJ cartridge is empty or

its ink may have dried out.

Clean the BJ cartridge print head

(see p. 10-8). If the message

remains on the LCD, replace the BJ

cartridge (see p. 10-8). The fax will

then print automatically any

documents received in memory.

CHECK DOCUMENT #001 The document is jammed in

the Automatic Document

Feeder (ADF).

Remove the document you are

trying to send or copy (see p. 10-2)

and start again.

CHECK PAPER SIZE — The size of the paper in the

multi-purpose tray and that

specified in the PAPER SIZE

setting are different.

Load the correct paper size or

change the PAPER SIZE setting.

(see p. 9-5)

CHECK PRINTER — There may be an obstruction

that is not allowing the

cartridge holder mechanism to

move.

Check for any obstruction (paper

clip, small object, etc.) and also that

the orange protective cap and tape

are removed from the BJ cartridge.

Check also for a paper jam and

clear the jam if necessary (see

p. 10-3). Then press [Stop] and

start again.

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Canon fax eb10 Manual

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