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This is done by nominating only the fax
machine to ring on one of the lines
and not including it in the other group.
See Call Allocation (collective ringing
and group ringing) in the user guide
for your base station.
After switching between two calls
(pressing the RECALL and 8 buttons)
the wrong call is returned
This may be due to pressing the RECALL
and 8 buttons during the wrong call.
When switching between calls, you
need to appreciate the following points.
You made your first call and then a
second call to consult someone. To make
the second call, you had to put the first
call on hold and your current call
became your consultation call. When
you started to switch calls, the current
call and the call on hold changed.
By pressing the RECALL and 8 buttons
you closed the current call and
returned to the call you had put on hold.
You dial an internal number but get
the wrong person
• The person on the other end of the
line may have picked up the wrong
handset.
• If the cordless socket is registered to
more than one base station, it may be
logged on to the wrong one.
After hanging up a telephone
connected to a cordless socket,
it rings. When you answer, no-one
is there
An external call may have been put on
hold. When you hang up, the base station
rings you back to reconnect your call.
If you hear nothing, the other caller has
also hung up.
You are unable to enter numbers
requested by an announcement
service
The base station may be set to Pulse
dialling. You can instruct the system to
switch to Tone dialling for the duration
of the call by pressing the 7 button once
you are connected to the announcement
service.
Fax machine connected to Cordless
Socket – ringing sometimes stops
before it can answer
Another telephone or handset in the
same call group as the Cordless Socket
may be answering the call before the
fax machine can and the user is not
transferring the call to the Fax machine.
If you have two external lines available
at the base station, you should consider
dedicating one of them for fax calls.
