451267
86
Zoom out
Zoom in
Previous page
1/152
Next page
11 - 1
11
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the problem and displays an error message. The most common error messages are shown below.
You can correct most problems by yourself. If you need more help, the Brother Solutions Center
offers latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR MESSAGE CAUSE ACTION
Back Cover Open The back cover is not completely
closed.
Close the back cover of the machine.
BT Call Sign On The machine is set BT Call Sign to
On. You cannot change the Receive
Mode from Manual to another mode.
Set BT Call Sign to Off.
See BT Call Sign on page A-1.
Change Drum Soon The drum unit is near the end of its life Use the drum unit until you have a print quality
problem; then replace the drum unit with a new one.
See Replacing the drum unit (DR-2000) on page
11-28.
Comm.Error Poor phone line quality caused a
communication error.
Try sending the fax again or try connecting the
machine to another telephone line. If the problem
continues, call the telephone company and ask them
to check your phone line.
Connection Fail You tried to poll a fax machine that is
not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cooling Down
Wait for a while
The temperature of the drum unit or
toner cartridge is too hot. The machine
will pause its current print job and go
into cooling down mode. During the
cooling down mode, you will hear the
cooling fan running while the display on
the machine shows Cooling Down,
and Wait for a while.
You must wait 20 minutes for it to cool.
Cover is Open The front cover is not completely
closed.
Close the front cover of the machine.
Data Remaining Print data is left in the machine’s
memory.
Re-start printing from your computer.
Print data is left in the machine’s
memory. The USB or Parallel cable was
unplugged while the computer was
sending the data to the machine.
Press Job Cancel. The machine will cancel the job
and clear it from the memory.
Try to print again.
Disconnected The other person or other person’s fax
machine stopped the call.
Try to send or receive again.
86


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Brother MFC-7820N at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Brother MFC-7820N in the language / languages: English as an attachment in your email.

The manual is 4,01 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Brother MFC-7820N

Brother MFC-7820N User Manual - German - 159 pages

Brother MFC-7820N User Manual - Dutch - 151 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info