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TROUBLESHOOTING
190
After embroidering
Problem Cause Solution Page
Thread tension is
incorrect.
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
22
Bobbin is set incorrectly. Reset the bobbin. (If needle plate was
removed, reinstall needle plate.)
20
Using improper needle or thread for the
selected fabric.
Refer to the “Fabric/Thread/Needle
Combinations” chart in the Operation Manual
(Sewing).
Thread tension is set incorrectly. Adjust the thread tension. 102
Bobbin thread is incorrectly wound. Use a correctly wound bobbin. 15
Needle is turned, bent or the point is dull. Replace the needle. 11
A bobbin designed specifically for this
machine is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
20
Embroidery pattern
does not embroider
out correctly.
Thread is twisted. Use scissors, etc., to cut the twisted thread
and remove it from the bobbin case, etc.
Thread tension is set incorrectly. Adjust the thread tension. 102
Fabric was not inserted into the frame
correctly (fabric was loose, etc.).
If the fabric is not stretched tight in the frame,
the pattern may turn out poorly or there may
be shrinkage of the pattern. Set the fabric into
the frame correctly.
30
Stabilizing material was not attached. Always use stabilizing material, especially with
stretch fabrics, lightweight fabrics, fabrics with
a coarse weave, or fabrics that often cause
pattern shrinkage. See your authorized Brother
dealer for the proper stabilizer.
28
There was an object placed near the machine,
and the carriage or embroidery frame hit the
object during embroidering.
If the frame bumps something during
embroidering, the pattern will turn out poorly.
Do not place anything in the area where the
frame may bump it during embroidering.
53
Fabric outside the frame edges interferes with
the free arm, so the embroidery unit cannot
move.
Reinsert the fabric in the embroidery frame so
that the excess fabric is away from the free
arm, and rotate the pattern 180 degrees.
30
Fabric is too heavy, so the embroidery unit
cannot move freely.
Place a large thick book or similar object under
the arm head to lightly lift the heavy side and
keep it level.
Fabric is hanging off the table. If the fabric is hanging off the table during
embroidery, the embroidery unit will not move
freely. Place the fabric so that it does not hang
off the table or hold the fabric to keep it from
dragging.
53
Fabric is snagged or caught on something. Stop the machine and place the fabric so that
it does not get caught or snagged.
Embroidery frame was removed during
embroidering (for example, to reset the
bobbin). The embroidery foot was bumped or
moved while removing or attaching the
embroidery frame, or the embroidery unit was
moved.
If the embroidery foot is bumped or the
embroidery unit is moved during embroidering,
the pattern will not turn out. Be careful when
removing or reattaching the embroidery frame
during embroidering.
56
Stabilizer is incorrectly attached, for example,
it is smaller than the embroidery frame.
Attach the stabilizer correctly. 28
Loops appear on the
surface of the fabric
when embroidering
The thread tension is incorrectly set. Adjust the thread tension.
102
The tension of the upper thread is incorrectly
set for the combination of the fabric, thread
and pattern being used.
Use the embroidery needle plate cover.
32
The combination of the bobbin case and
bobbin thread is incorrect.
Change the bobbin case or bobbin thread so
that the correct combination is used.
53
192


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