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1 270 020 XBN | (12.5.16) Bosch eBike Systems
Error Code Indication
The components of the eBike system are continuously and au-
tomatically monitored. If an error is detected, the respective
error code is indicated on the on-board computer.
Depending on the type of error, the drive unit is automatically
shut off, if required. Continued travel without assistance from
the drive unit is possible at any time. However, have the eBike
checked before attempting new trips.
Have all repairs performed only by an authorised bike
dealer.
Code Cause Corrective Measure
410 One or more buttons of the on-board
computer are blocked.
Check if any buttons are blocked, e.g. from dirt or debris. Clean the but-
tons, if required.
414 Connection problem of the operating
unit
Have connections and contacts checked.
418 One or more buttons of the operating
unit are blocked.
Check if any buttons are blocked, e.g. from dirt or debris. Clean the but-
tons, if required.
419 Configuration error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
422 Connection problem of the drive unit Have connections and contacts checked.
423 Connection problem of the eBike bat-
tery pack
Have connections and contacts checked.
424 Communication error among the com-
ponents
Have connections and contacts checked.
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike
dealer. In this error status, it is not possible to display or adjust the wheel
circumference in the basic settings menu.
430 Internal battery pack of the on-board
computer is empty.
Charge the on-board computer (in the holder or via the USB port).
431 Software version error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
440 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
460 Error at USB connection Remove the cable from the USB connection of the on-board computer.
If the problem persists, contact your Bosch eBike dealer.
490 Internal error of the on-board com-
puter
Have the on-board computer checked.
500 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
502 Bike lighting error Check the light and the associated wiring. Restart the system. If the prob-
lem persists, contact your Bosch eBike dealer.
503 Error of the speed sensor Restart the system. If the problem persists, contact your Bosch eBike
dealer.
510 Internal sensor error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
511 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
530 Battery pack error Switch off the eBike, remove the eBike battery pack and reinsert the
eBike battery pack. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
OBJ_BUCH-2616-002.book Page 10 Thursday, May 12, 2016 12:37 PM
English11
Bosch eBike Systems 1 270 020 XBN | (12.5.16)
531 Configuration error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
540 Temperature error The eBike is outside of the permissible temperature range. Switch off the
eBike system and allow the drive unit to either cool down or heat up to the
permissible temperature. Restart the system. If the problem persists,
contact your Bosch eBike dealer.
550 An improper load was detected. Remove load. Restart the system. If the problem persists, contact your
Bosch eBike dealer.
580 Software version error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
591 Authentication error Switch off the eBike system. Remove the battery pack and reinsert it.
Restart the system. If the problem persists, contact your Bosch eBike
dealer.
592 Incompatible component Insert a compatible display. If the problem persists, contact your Bosch
eBike dealer.
593 Configuration error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
595, 596 Communication error Check the wiring to the transmission and restart the system. If the prob-
lem persists, contact your Bosch eBike dealer.
602 Internal battery pack error while
charging
Unplug the charger from the battery pack. Restart the eBike system. Plug
the charger into the battery pack. If the problem persists, contact your
Bosch eBike dealer.
602 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
603 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
605 Battery pack temperature error The eBike is outside of the permissible temperature range. Switch off the
eBike system and allow the drive unit to either cool down or heat up to the
permissible temperature. Restart the system. If the problem persists,
contact your Bosch eBike dealer.
605 Battery pack temperature error while
charging
Unplug the charger from the battery pack. Allow the battery pack to cool.
If the problem persists, contact your Bosch eBike dealer.
606 External battery pack error Check the wiring. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
610 Battery pack voltage error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
620 Charging error Replace the charger. Contact your Bosch eBike dealer.
640 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
655 Multiple battery pack errors Switch off the eBike system. Remove the battery pack and reinsert it.
Restart the system. If the problem persists, contact your Bosch eBike
dealer.
656 Software version error Contact your Bosch eBike dealer so that he can perform a software
update.
7xx Transmission error Please observe the operating instructions provided by the transmission
manufacturer.
No display Internal error of the on-board
computer
Restart your eBike system by switching it off and back on.
Code Cause Corrective Measure
27


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