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Troubleshooting
272 BlackBerry Wireless Handheld
Tasks error messages
Transmission error messages
If an X appears beside a message that you sent from your handheld, the message
was not sent properly. You can determine the cause by opening the message and
scrolling to the top of it. The Message Status field identifies the problem.
User Not Available If this message appears, the phone number that you are trying to
call is busy, outside an area of sufficient wireless coverage, or
disconnected from the Nextel wireless network. Call again later.
User Not Reachable If this message appears, the contact to which you have placed a
Private Call or a Call Alert is out of range.
Cannot connect - call in
progress
If this message appears, your handheld cannot place a call
because a call is already in progress.
Request to join talk
group denied
If this message appears, you have attempted to join a talkgroup
that you are not permitted to join or you attempted to join a
talkgroup while there is a problem with the Nextel wireless
network. Attempt to join the talkgroup again later.
Error Description
Warning! Due date has
already passed
If this message appears, the date you have typed in the Due field
has already occurred. Type a future date on which your task is
due.
Transmission error Description
Attempt to send to
multiple services that
have different routing
information
If this message appears, your handheld is trying to send a
message to addresses with different routing information. Try
registering with the Nextel wireless network. Verify that you are in
an area of sufficient wireless coverage for sending and receiving
email messages. You are in an area of sufficient wireless coverage
if NXTL or NxTL and one or more bars appear with the wireless
coverage indicator in the handheld status section of the screen.
Refer to your
Getting Started Guide
for more information on
registering with the network.
If you continue to receive this error message, contact your system
administrator.
Error Description
272


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