Manual Avaya 5602 (page 9 of 20) (English)

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4602 and 5602 User Guide Page 5

IP Office 3.2 [15-601079] Issue [3] (6 June 2006)

Basic Call Handling Features

Answering a Call

When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the

associated call appearance display. The following describes how to use your handset to answer calls.

To answer an incoming call:

Do one of the following:

 If you are not active on another call, answer the call by lifting your handset.

You can also press Speaker to listen to the incoming call, but you must use the handset to

speak to the caller.

 If you are active on a call already, place the active call on Hold and then answer the incoming

call (see Hold).

Making a Call

You can make calls from the phone using a variety of methods as follows:

To manually make a call:

1. Dial the required number on the key pad (remember to include the required access code (for

example, 9) for an outside line) and listen to the progress of the call.

2. Adjust the speaker volume as necessary. To change the volume, press and . Eight volume

levels are displayed.

3. If the call is not answered, press Speaker or to clear the call, press Drop.

When the call is answered, you must pick up the handset to speak to the called party.

To automatically make a call:

 To have the phone dial the last number that you dialed, press Redial and .

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Avaya 5602 Manual

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