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2.51 Answering the general bell
When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:
Reach the 'Menu' page.
Pickup Generalbell
2.52 Manager/Assistant filtering
System configuration allows 'Manager/Assistant' groups to be formed, so that the manager's calls can be
directed to one or more assistants.
2.52.1 From the manager or assistant telephone
Filter programmed key Incoming calls are filtered by a chosen person (assistant, etc.).
Same key to cancel.
Filtering is indicated on the manager's telephone by the icon corresponding to the
'screening/unscreening' programmed key.
2.53 Call pick-up
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the
call on your own telephone.
If the telephone ringing is in your own pick-up group
Group call pick-up programmed key. The programmed key has to be configured by the system.
If the telephone ringing is not in your pick-up group
Reach the 'Menu' page.
Pickup Set
Enter the number of the ringing telephone.
The system can be configured to prevent call pick-up on some telephones.
2.54 Answering briefly in place of the operator
Outside calls to the operator will ring on your telephone and you can answer the call:
'Operator help' programmed key. The programmed key has to be configured by the system.
Your telephone will ring at the same time as the switchboard.
Same key to cancel.
Calls to the switchboard:
Calls to the switchboard will ring on your telephone.
Lift the handset.
or
'Operator help' programmed key.
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