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Troubleshooting
18 GTE 350 / 450 / 550
TROUBLESHOOTING
Malfunction Possible cause Solution
Motor does not run Motor protection switch has swit-
ched off
No mains voltage
Wait until the motor protection
switch switches the trimmer back
on.
Check the fuses / RCCB, have the
electrical power supply checked by
an electrician
Check the extension cable, use a
new one if necessary
Trimmer vibrates Spool is contaminated Clean the spool, renew it if ne-
cessary
Spool is empty Change the spoolLawn is not cut well
Line not long enough Set the line length
ADVICE
If you encounter any malfunctions that are not listed in this table or which you cannot rectify
yourself, please contact our responsible customer service.
WARRANTY
If any material or manufacturing defects are found during the statutory customer protection period, we
will either repair or replace the equipment, whichever we consider the more appropriate. This statutory
period may vary according to the legislation in force in the country where the equipment was purchased.
Our warranty is valid only if:
The equipment has been used properly
The operating instructions have been followed
Genuine replacement parts have been used
The warranty is no longer valid if:
The equipment has been tampered with
Technical modifications have been made
The equipment was not used for its intended
purpose
The following are not covered by warranty:
Paint damage due to normal wear
Wear parts identified by a border [xxx xxx (x)] on the spare parts list
Combustion motors (these are covered by a separate warranty from the manufacturer concerned)
The warranty period begins on the purchase by the first end user. Decisive is the date on the receipt.
To make a claim under warranty, please take this statement of warranty and proof of purchase to the
nearest authorised customer service centre. This warranty does not affect the usual statutory rights of
the customer relative to the seller.
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