226 Copyright © Acronis International GmbH, 2002-2015
12.1.9.1 How do I access my account management webpage?
Go to http://www.acronis.eu/my/cloud-backup/corporate and log in to your account (create one if
you are not registered).
To access this webpage from Acronis Backup:
1. On the Actions menu, click Back up now or Create backup plan.
2. Click Location, and then click Buy or manage your subscriptions.
3. Log in to your account (create one if you are not registered).
12.1.9.2 Where do I find the subscriptions that I purchased?
If you purchased your subscriptions from an Acronis partner, you should have received an e-mail
confirming the registration codes for each subscription. Go to your account management webpage,
click Enter new registration code, and then enter the registration codes. The subscriptions will
appear in the list of available subscriptions on the Manage subscriptions tab.
Another way to register the subscriptions is to enter the registration codes during local installation of
Acronis Backup in Windows.
Subscriptions that are purchased from the Acronis website are available on this tab immediately.
12.1.9.3 When does my subscription begin?
The subscription period of a volume subscription begins at the time of purchase.
The subscription period of a machine subscription begins as soon as the subscription is activated on a
machine.
12.1.9.4 What happens when my subscription expires?
A month before the subscription expiration date you receive an e-mail notification with an alert. In
addition, you can see this alert on the account management webpage near the machine. This means
you need to renew (p. 226) the subscription to continue backing up the machine.
If you do not renew the subscription, you will be able to back up data to the cloud storage for five
days following the expiration date. You will be able to recover data from the cloud storage for 30
days following the expiration date.
12.1.9.5 How do I renew a subscription?
Buy another subscription and specify it as the next subscription of the same machine. The new
subscription will be activated as soon as the current subscription expires.
An expired subscription can be renewed within five days after expiration. In such cases, the new
subscription will be activated immediately.
Renewing a single subscription
You can renew an activated subscription to a subscription with the same or a larger storage quota.
To renew a volume subscription, you need a volume subscription. To renew a machine subscription,
you need a machine subscription of the same type or a volume subscription.
