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12.1.9.8 Can I cancel my subscription?
Just wait until the subscription expires. Refunds are not available for the cloud backup subscriptions.
12.2 Where do I start?
Go to http://www.acronis.eu/my/cloud-backup/corporate and log in to your account (create one if
you are not registered). This is your account management webpage. Here you can get a trial
subscription, locate an Acronis partner or buy subscriptions online. The newly obtained subscriptions
are listed as available subscriptions on the Manage subscriptions tab.
If you purchased your subscriptions from an Acronis partner, register them manually using the Enter
new registration code link. The registration codes come with the purchase confirmation e-mail.
Next, install Acronis software (if not yet installed) and start backing up to Acronis Cloud Storage.
12.3 Choosing a subscription
Volume subscriptions
A volume subscription enables you to back up an unlimited number of machines running any
supported operating system (p. 216). All backed up machines share a common storage quota. The
subscription period begins at the time of purchase.
Machine subscriptions
A machine subscription enables you to back up a single machine. The storage quota applies only to
this machine. The subscription period begins when the subscription is activated on the machine.
Choose the subscription for server or for PC based on the operating system that the machine is
running. If you doubt whether a machine is a server or a workstation, refer to the list of the
supported operating systems (p. 216).
If your backups are likely to exceed the storage quota for the subscription, you may want to use a
server subscription on a workstation. The inverse usage is not possible. You cannot back up a server
by using a subscription for PC.
Trial subscriptions
You can get one free subscription per account. The trial subscription enables you to back up a single
machine. The subscription period is limited to one month.
Obtaining a trial subscription is possible until you buy a paid subscription. You can use a trial
subscription along with paid ones. The same expiration rules apply to trial and paid subscriptions.
To continue using the service after the trial subscription expires, buy a subscription, and then renew
the trial subscription specifying the paid subscription. Your backed up data will be kept. Regular
backups of your machines will continue uninterrupted. The service will not need to perform a new
full backup.
To get a trial subscription, do either of the following:
On the account management webpage, click the cloud backup trial link, and then select the
necessary subscription type.
Install Acronis Backup on the machine you want to back up, start the product, click Back up now
or Create backup plan, click Location, and then click Get trial subscription. Log in to your
